Accident Replacement Program
Your helmet has been designed to absorb energy by destroying the shell and/or liner upon receiving a severe impact. If you have been in an accident and the impact has damaged your helmet, you may replace helmet under Accident Replacement. Within 2 years of purchase date, due to an accident, please follow this procedure:
- Contact Zamp Inc. at 866-842-9267 or firstname.lastname@example.org to request a return Authorization Number for our Accident Replacement Program. You will need to put this Return Authorization number on the box upon approval.
- We will replace it with the same size and style helmet if it is current. If it is not current, you will need to pick a new helmet to replace it with.
- You will need to return the helmet with the return authorization number. In addition, you will need to include payment for the new helmet. It will be sold at 50% off of Retail plus Shipping and Handling of $15.00 if by ground (Cont. USA). Your helmet will be destroyed upon shipping new helmet.
- Upon Zamp receiving DAMGAGED helmet, Zamp Inc. will process a new order for the helmet and destroy your old helmet. We destroy the helmet to insure that a damaged helmet is not used in the future.