Accident Replacement Program
Your helmet has been designed to absorb energy by destroying the shell and/or liner upon receiving a severe impact. If you have been in an accident and the impact has damaged your helmet, you may replace helmet under Accident Replacement. Within 2 years of purchase date, due to an accident, please follow this procedure:
- Contact Zamp Inc. at 866-842-9267 or email@example.com to request a return Authorization Number for our Accident Replacement Program. You will need to put this Return Authorization number on the box upon approval along with your original sales receipt.
- We will replace it with the same size and style helmet if it is current. If it is not current, you will need to pick a new helmet to replace it with.
- You will need to return the helmet with the return authorization number and your receipt of purchase. In addition, you will need to include payment for the new helmet. It will be sold at 50% off of Retail plus Shipping and Handling of $15.00 if by ground (Cont. USA). Your helmet will be destroyed upon shipping new helmet.
- Upon Zamp receiving DAMAGED helmet, Zamp Inc. will process a new order for the helmet and destroy your old helmet. We destroy the helmet to ensure that a damaged helmet is not used in the future.